WesternSide.in, we are committed to delivering your order in a timely and secure manner. Please read through our shipping policy to understand how we handle your orders.
1. Shipping Methods and Delivery Time:
We offer the following shipping options for all orders:
- Standard Shipping: Delivered within 7-9 business days.
- Express Shipping: Delivered within 3-4 business days.
Please note that delivery times are estimates and may vary depending on your location and the availability of items.
2. Shipping Charges:
- Standard Shipping: Free for orders.
- Express Shipping: ā¹150 for all orders.
Shipping charges are calculated at checkout based on the weight and destination of the order.
3. Order Processing Time:
All orders placed on WesternSide.in will be processed within 1-2 business days. Orders are processed Monday to Friday, excluding public holidays. Once your order has been processed, you will receive a shipment notification with tracking details.
4. Shipping Locations:
We currently ship to all cities and towns within India. We do not offer international shipping at this time.
5. Order Tracking:
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your order on the carrierās website or by visiting the "Track My Order" section on our website.
6. Address Accuracy:
Please ensure that your shipping address is complete and accurate. WesternSide.in is not responsible for delays or misdeliveries due to incorrect or incomplete addresses. If there is an issue with your shipping details, please contact us immediately at [Customer Support Email/Phone Number].
7. Delays and Exceptions:
In rare cases, there may be delays due to unforeseen circumstances such as weather, high order volume, or logistical challenges. We will notify you promptly if there are any delays affecting your order.
8. Missing or Damaged Items:
If your package is damaged or you are missing any items, please contact our customer support team within 48 hours of receiving your order. We will investigate the issue and work with you to resolve it as quickly as possible.
9. Cancellations and Changes:
Once an order is processed and shipped, it cannot be modified or canceled. If you need to make changes to your order, please contact us as soon as possible, and we will assist you based on the status of your order.
10. Customer Support:
For any questions or concerns regarding shipping, feel free to contact us:
- Email:Ā westernside.com@gmail.com
- Phone: +91Ā 63570 12209
Thank you for shopping at WesternSide.in! We appreciate your business and are committed to providing you with a smooth shopping experience.